We built this for Galileo
This isn't a slide deck. It's a working AI agent trained on Galileo's actual care model, pricing, app experience, and policies. Try it — chat or call.
Try the voice agent
A live phone line. Ask about membership, app questions, referrals — anything a patient would call about.
(484) 799-1413Try the chat agent
Ask about Galileo membership pricing, how visits work, referrals, prescriptions, app help — or anything else a patient might ask.
Built around Galileo's actual care model
Every workflow is grounded in Galileo's real services, pricing, and policies. Every guardrail is healthcare-specific. The AI is helpful — and knows when to step aside.
Membership & billing, done right
Pricing, sign-up, plan changes, employer benefits, cancellations — handled with Galileo's voice and current pricing. $49/mo, $299/yr, $109 single — accurate today.
Care navigation
Helps patients understand what Galileo treats, how to start a visit, when to expect a referral, pediatric care. Never crosses into giving medical advice.
Prescriptions & labs
Refills, renewals, results timing, pharmacy switches. Process-level answers, never dose advice — always routes the clinical question to the care team.
App & tech support
Login, password reset, 2FA, can't see records, app crashing. The everyday tickets that don't need a clinician — solved in seconds, freeing up the care team.
Insurance & benefits
HSA/FSA eligibility, in-network referrals, employer coverage checks. The agent knows Galileo is not insurance and explains how it works alongside.
Safe by design
Medical emergencies route to 911. Mental health crises route to 988. No medical advice. HIPAA-conscious. Adversarial inputs handled gracefully.
The right AI assistant doesn't replace your care team — it gives them their time back. Everything operational, handled. Everything clinical, escalated. Every patient, met with warmth.
What goes into this
Built in days, not months. Tuned to Galileo's actual care model — not a generic healthcare template.
Deep research
We learned Galileo's care model, pricing, app flow, and patient voice from your public materials. This demo? Built from scratch for you.
Smart workflows
Six workflows handle the highest-volume patient questions: membership, care navigation, prescriptions and labs, app help, insurance, plus an intelligent fallback.
Your systems
This demo runs on Galileo's public content. In production, the agent connects to your EHR, Stripe, Twilio, scheduling, benefits APIs — everything.
Safe by design
Eight guardrails. Emergencies routed to 911 instantly. Mental health crises routed to 988. No medical advice. PHI-conscious. HIPAA-ready. Always.
See exactly what we built
Everything is transparent. This demo runs on real workflows, real guardrails, and a real knowledge base — configured specifically for Galileo and visible to anyone with access to the sandbox.
6 Workflows
Membership, care navigation, prescriptions & labs, app support, insurance & benefits, and a charming demo fallback — all in plain English, telling the AI exactly how to help patients.
8 Guardrails
Medical emergency detection, mental health crisis routing, no medical advice, PHI/HIPAA safeguard, adversarial input handling, plus three more keeping the conversation safe.
21 Knowledge articles
Imported from Galileo's Zendesk help center plus comprehensive coverage of pricing, conditions treated, insurance, app help, signup, refills — what patients actually ask.
Ready to add the world's best CX AI?
Connected to your actual patient data. Handling your real support volume. Compliant by design. This sandbox is just the start.
Finish Setting Up Your Sandbox